Flexibility to build your own reports

We know that even small changes to a report — adding a field, adjusting a filter, tweaking what's shown — can mean a wait while it goes through a support request. We're building a way for you to make those changes yourself, directly and instantly, without needing to raise a ticket or wait on us.

This means:

• Faster turnaround — small tweaks happen in the moment, not days later

• More control — shape reports around exactly what you and your team need to see

• Less back-and-forth — no need to describe the change to someone else and wait for them to interpret it correctly

You'll still be able to reach out to our support team any time you'd rather have us make a change for you — this is about giving you the option, not taking away the service you're used to.