A better way to manage workshop bookings

We're introducing new functionality for how maintenance work gets scheduled and completed. This works as an optional addition to your existing setup — you can carry on with the way you book and manage maintenance today, or move over to the new way, whichever suits you best. Workshop teams will be able to create bookings, schedule them in for technicians, and see everything laid out on a booking calendar — all in one place. Technicians will be able to see their upcoming workshop bookings on the mobile app, work through what's needed, mark items complete as they go, and roll a booking forward if it isn't finished.

This means:

• No forced change — adopt the new way when you're ready, at your own pace

• Better visibility — a clear calendar view of what's booked in and when

• Smoother handoff — bookings flow straight from the office to the technician's device, no separate step needed

• More realistic scheduling — bookings that overrun can roll over instead of getting lost or forcing awkward workarounds